Can't get my game to start up...

[legrande]

I'm back to spam the help section. Everyone must think I'm technologically inept. ;D

Anyway. Like the title of this thread suggests, I can't get my game to start up at all.
When I click the shortcut on my desktop, it comes up with the start up screen okay. (Like so), which is normal and everything.



However, when I click "Play", I get this:


It just refuses to open my game, and I haven't the slightest clue why.
So that's as close as I can get to it starting up, which is irritating.
This has actually happened to me before but instead of trying to work out the root of the problem, I got into a rage and deleted all my game files, which I don't really wanna do again.

Has this happened to anyone else before, or does anyone have any idea how I could sort it?

[Samantha]

I once had a similar issue. After I pressed play on the launcher, the computer acted like it was going to run the game, and then nothing happened. Turns out the issue was as simple as deleting the cache files. Have you tried that?

[legrande]

Thanks, that worked a treat. I can't believe it was that simple!

[Samantha]

That's what I thought, too. I tried a whole bunch of intricate things first, to no avail.

Glad you got your game running!